Creative customer service

The Deeper Level of Connection – Part 2 I have adopted generosity as a tool. I find it most useful – not only for my clients, friends, prospects and others, but for myself; as a tool for growth. Generosity starts with a conscious acceptance of an attitude. It acknowledges the fact that everyone has worth […]

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So often we don’t think of inspiration as a tangible gift.  But ponder this – Think of a time when you were up against something that was really challenging.  Something that strained all of your resources – interior and exterior.  Did you have someone encouraging you? Was there someone there cheering you on, acting as […]

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Peter Shankman (www.shankman.com) has become a prominent thought leader in the world of PR. He has done this by looking at his audience and identifying what they need. In his early days, he got a call from a unique yarn shop located outside the city on Long Island. They has amazing yarns that were difficult […]

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